Driven by innovation, network expansion, and cost optimisation, BSNL resurrects with a ₹2.62 billion profit in Q3 of FY25, expecting 20 per cent revenue growth by year-end.
Bharat Sanchar Nigam Limited (BSNL) has announced a profit of ₹2.62 billion for the third quarter of the current financial year, recording its first return to profitability since 2007. The PSU, under the government of India, highlighted its focus on innovation, aggressive network expansion, and improved customer service on this success.
In a statement regarding the quarterly financial results, BSNL’s Chairman and Managing Director (CMD), A. Robert J. Ravi, expressed satisfaction with the performance, attributing the profit to customer satisfaction, network expansion, and cost optimisation efforts.
“Revenue growth is expected to exceed 20% by the end of the financial year, with significant increases across Mobility, FTTH (Fiber-to-the-Home), and Leased Lines,” he said.
The company saw a 15 per cent growth in Mobility revenue, an 18 per cent rise in FTTH, and a 14 per cent increase in Leased Lines compared to the same quarter last year. Furthermore, BSNL managed to reduce its finance costs and overall expenses, reducing losses by over ₹18 billion compared to the previous year.
On the other hand, BSNL introduced several innovations to enhance the customer experience, including National Wi-Fi Roaming, BiTV (a free entertainment service for mobile users), and IFTV (exclusive entertainment for FTTH customers). These are a part of the company’s ongoing efforts to improve service quality and strengthen customer trust.
The company’s strategy also focused on aggressive network expansion, mainly through accelerated 4G rollout and fibre-optic infrastructure upgrades. BSNL strengthened its connectivity across both urban and rural areas.
BSNL introduced process automation and implemented strategic resource management, improving operational efficiency. Support from the centre through spectrum allocation, capital infusion, and strategic revival initiatives further added to its success.
Looking ahead, BSNL expects continued growth, with a focus on service, 5G preparedness, and digital transformation.
As a state-owned telecom operator that was on the verge of becoming obsolete, the company aims to exceed 20 per cent revenue growth by the end of the financial year.
“We thank our customers, stakeholders, and the Government of India for their unwavering support in BSNL’s transformation journey. We look forward to sustained growth and stronger financial performance in the coming quarters,” BSNL concluded in a statement released by the Ministry of Telecommunications.
