With an AI-powered chatbot, C-DOT and IIT Delhi team up to revolutionise disaster management with real-time, multilingual support and emergency communication in India.
C-DOT, the Telecom R&D centre under the Department of Telecommunications (DoT), has partnered with IIT Delhi to develop an advanced AI-powered chatbot to enhance disaster management and emergency communication in India.
The collaboration, formalised under the C-DOT Collaborative Research Programme (CCRP), is set to improve the country’s disaster resilience and streamline emergency response systems, by integrating AI-driven decision support systems, emergency call routing, and multilingual voice recognition.
The new chatbot will utilise Generative AI technology to offer real-time, multilingual assistance to disaster management teams, first responders, and affected communities. By incorporating features like advanced natural language processing (NLP), text-to-speech (TTS), speech-to-text (STT), and image processing capabilities, the system will ensure seamless communication across various languages and regions during a crisis.
The chatbot will also integrate with emergency communication protocols, such as 3GPP, to ensure reliable coordination during disasters.
Security and data privacy are key considerations, with the solution being fully on-premises, thus ensuring compliance with cybersecurity standards. This system will enhance the existing disaster management system developed by C-DOT for the National Disaster Management Authority (NDMA), adding significant capabilities to the platform.
At the agreement signing ceremony, Dr. Rajkumar Upadhyay, CEO of C-DOT, highlighted the importance of indigenous innovation in improving India’s emergency communication infrastructure, underscoring the vision of ‘Atmanirbhar Bharat’.
Professor Brejesh Lall from IIT Delhi also spoke on the transformative role of AI in disaster response, stressing the need for real-time, secure, and multilingual support in critical situations.
