Tech Mahindra, India’s fifth-largest IT services firm, looks to tap on its traditional strength in serving telecom customers to expand its business in connected networks and Internet of Things. It plans to drive growth through small platforms to solve problems of clients in a targeted approach.
For example, Tech Mahindra is offering software-defined network (SDN) solution with an additional layer of the Internet of Thing(IoT) in the communication technology services business, wherein the company saw sharp fall in revenue in the fourth quarter of last fiscal. The company is planning to offer bundled packages on digital technology areas through focused teams and skills.
The company has developed “more than 30 small platforms and all of them function like individual start-ups” to improve the customer experience of its clients faster.
Jagdish Mitra, chief strategy officer, Tech Manhindra believes the in long-term Tech Mahindra will drive growth through agile Devops platforms ( a combination of software development and IT operations) and people will be skilled accordingly to ensure better customer experience through dedicated platforms.
By Baishakhi Dutta
