Tuesday, May 20, 2014: Mobicule Technologies in collaboration with Riverside Utilities developed and launched its new mobile application msales Utility App. The new mobile app will ensure faster, smarter and authentic electric meter reading and billing system for the consumers. The launch of this new meter reading system will also support the women self help group empowerment initiative of Riverside Utilities.
Mobicule Technologies Pvt. Ltd. is known to design and provide smart enterprise technology solutions. Their new msales Utility mobile application ensures a full proof and genuine meter reading system for Riverside Utilities consumers. This application optimizes human effort, time, paper cost and maintain transparency in the billing process.
Siddharth Agarwal, CEO of Mobicule Technologies said, “Our study showed that there were lot of consumer complaints being witnessed when it comes to electricity bill. There were questions being raised on meter reading. Hence we designed this smart mobile app, Msales Utility for the Riverside Utilities, which provides them easy and prolific technology solutions.msales Utility will facilitate them to enhance productivity and consumer satisfaction leading to an increase in board’s efficiency and employee engagement”. He further added, “We are also in talks with both private and government electricity Utilities across India as faulty meter reading are a common and increasing issue in other states too”.
The msales Utility mobile application helps the meter readers in getting all the information along with the customer database by just pressing a button. They no longer need to go to the office in the morning to collect the bunch of customer data, before visiting a customer. All they need is a Smartphone with GPRS connection and they can note down the real time reading, click the image of the same with geo-tagging feature and submit it to the server directly by clicking on the submit button. The image of the reading is stored as a proof to avoid any discrepancy, maintain transparency in the system and retain the trust of the consumers for the Power Utility.
“We are pleased to implement the new msales Utility Solution designed by Mobicule technologies in our electricity meter reading system. It helps us in saving lot of time, space and keeps us technologically updated. We are hoping that this new meter reading system will also reduce the complaints and help us enhance our consumer’s trust in us”, said PC Panda, CEO, Riverside Utilities. “The launch of this new innovative application also helps us in our initiative of women self help group empowerment in using technology to improve their performance.” he further added.
