ASM Assembly Systems have introduced an innovative remote service, support and process optimization infrastructure for modern electronics production that complies with the strictest IT security standards.
By Belal Khan
The system employs an ASM Smart Factory Plug and Work Box to integrate SIPLACE placement machines, DEK printing solutions and other ASM tools and systems into a network that is separate from ASM’s regular IT networks.
This Remote Smart Factory LAN in turn connects with the ASM Internet Service Portal via a specially secured Internet link.
“With ASM Remote Smart Factory we offer a professional and secure remote solution for the networked electronics production. Fixing errors and identifying potential improvements becomes much easier, because we integrate not only placement machines and printers, but also ASM offline tools and systems. Customers benefit in three ways: they minimize downtime, the work required by their own team, and external service costs,” says Waldemar Christen, Head of global services at ASM Assembly Systems.
It allows ASM experts to access the attached system, remotely analyse them and take corrective actions.
Remote sessions are initiated only at the customer’s request and require confirmation on the part of the ASM expert. For security and transparency reasons, each access is logged in detail, for a defined time period.
ASM Remote Smart Factory is the first professional remote support solution for modern electronics plants that meets even the strictest requirements of the IT security officers of electronics manufacturers and their customers.
The system uses the ASM Remote Smart Factory Connectivity Device and the TLS (transport layer security) protocol to connect with the worldwide ASM Service Portal.
